UK-Preston: IT services: consulting, software development, Internet and support.

Section I: Contracting Authority

I.1) Name, Addresses and Contact Point(s):
Places for People Group
4 The Pavilions, Preston, PR2 2YB, United Kingdom
Tel. +44 1772897200, Email: Neil.jones@placesforpeople.co.uk
Contact: Neil Jones
Main Address: http://www.placesforpeople.co.uk, Address of the buyer profile: http://www.placesforpeople.co.uk
NUTS Code: UK

I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: Yes

I.4)Type of the contracting authority:
Body governed by public law

I.5) Main activity:
Housing and community amenities

Section II: Object Of The Contract

II.1) Scope of the procurement

II.1.1) Title: Places for People - Project Synergy
Reference number: DN358175

II.1.2) Main CPV code:
72000000 - IT services: consulting, software development, Internet and support.


II.1.3) Type of contract: SERVICES

II.1.4) Short description: Places for People are seeking to appoint suppliers for 6 Lots to deliver a variety of software solutions to be utilised across the property management companies of Places for People.
2 / 8
Suppliers will need to be able to provide the services defined within the Lots This procurement is being undertaken by Places for People as the contracting authority as part of the Synergy Project for a Shared Service across its property management companies.

II.1.6) Information about lots
This contract is divided into lots: Yes

II.1.7) Total value of the procurement (excluding VAT)
Value: 21,000,000

Currency:GBP

II.2) Description (lot no. 1)


II.2.1) Title:Core Property Management
Lot No:1

II.2.2) Additional CPV code(s):
48000000 - Software package and information systems.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: Core property management functions and principal asset register. Including (but not limited to) the management of housing applications, lettings and marketing, tenancies and leases, empty homes (voids), customer rental and service charge accounts, arrears escalation and recovery, property lifecycle (acquisition, portfolio management and disposal). Supporting elements of case management associated with the above. The administration of cyclical, minor and major asset investment programmes, statutory compliance, stock condition, and the handling of responsive repair requests.

II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 70%

Cost criterion - Name: Pricing / Weighting: 30%


II.2.11) Information about options
Options: Yes
Description of these options:Extension period of 2 x 12 months will be allowed from date of expiry of 60 months

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 2)


II.2.1) Title:Service/Relationship Management
Lot No:2

II.2.2) Additional CPV code(s):
48000000 - Software package and information systems.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: Customer/ Party Relationship Management (CRM/ PRM). Fulfilling the relationship/ contact management functions of any external party; e.g. client, agent, contractor or customer via customer service centres. Principal location for end-to-end case management associated with customer and party-facing services.

II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 70%

Cost criterion - Name: Pricing / Weighting: 30%


II.2.11) Information about options
Options: Yes
Description of these options:Duration in months: 60 This contract is subject to renewal: yes Description of renewals: Extension period of 2 x 12 months will be allowed from date of expiry of 60 months

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 3)


II.2.1) Title:Scheduling Management
Lot No:3

II.2.2) Additional CPV code(s):
48000000 - Software package and information systems.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: Planning and resource management for field-based operatives. Managing elements of maintenance cases, tasks and time slots for mobile workers. Optimising resource usage via the application of rules and skill sets on a dynamic, real-time basis.

II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 70%

Cost criterion - Name: Pricing / Weighting: 30%


II.2.11) Information about options
Options: Yes
Description of these options:Extension period of 2 x 12 months will be allowed from date of expiry of 60 months

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 4)


II.2.1) Title:Service Charges
Lot No:4

II.2.2) Additional CPV code(s):
48000000 - Software package and information systems.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: Calculation of leaseholder/tenant service charge liability and subsequent payment plans

II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 70%

Cost criterion - Name: Pricing / Weighting: 30%


II.2.11) Information about options
Options: Yes
Description of these options:Extension period of 2 x 12 months will be allowed from date of expiry of 60 months

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 5)


II.2.1) Title:Client Account Management
Lot No:5

II.2.2) Additional CPV code(s):
48000000 - Software package and information systems.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: Third-party property portfolio management. Calculating and agreeing the annual property/ portfolio budget with client. Setting customer payment arrangements in order to collect payments on behalf of the client. Ensuring client accounts are sufficiently funded and coded by expenditure type to allow property expenditure to be completed. Reconcile un-cleared liabilities and clearing accounts to ensure funds are available to meet future client liabilities and identify any discrepancies.

II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 70

Cost criterion - Name: Pricing / Weighting: 30


II.2.11) Information about options
Options: Yes
Description of these options:Extension period of 2 x 12 months will be allowed from date of expiry of 60 months

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 6)


II.2.1) Title:Quote Management
Lot No:6

II.2.2) Additional CPV code(s):
48000000 - Software package and information systems.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: Managing the quote management process from one or many suppliers, through to acquiring of services/goods

II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 70%

Cost criterion - Name: Pricing / Weighting: 30%


II.2.11) Information about options
Options: Yes
Description of these options:Extension period of 2 x 12 months will be allowed from date of expiry of 60 months

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

IV.1.1)Type of procedure: Competitive Dialogue


IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: No


IV.1.6) Information about electronic auction
An electronic auction has been used: No

IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2018/S 169-384821



IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

Contract No: Not Provided
Lot Number: 1
Title: Core Property Management

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 29/11/2019

V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 4
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: No

Contractor (No.1)
Civica UK Limited, 01628868
Southbank Central, 30 Stamford Street, London, SE1 9LQ, United Kingdom
NUTS Code: UK
The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Total value of the contract/lot: 4,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No


Award Of Contract (No.2)

Contract No: Not Provided
Lot Number: 2
Title: Service/Relationship Management

A contract/lot is awarded: No

V.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected


Award Of Contract (No.3)

Contract No: Not Provided
Lot Number: 3
Title: Scheduling Management

A contract/lot is awarded: No

V.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected


Award Of Contract (No.4)

Contract No: Not Provided
Lot Number: 4
Title: Service Charges

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 29/11/2019

V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 4
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: No

Contractor (No.1)
Civica Uk Limited, 01628868
Southbank Central, 30 Stamford Street, London, SE1 9LQ, United Kingdom
NUTS Code: UK
The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Total value of the contract/lot: 3,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No


Award Of Contract (No.5)

Contract No: Not Provided
Lot Number: 5
Title: Client Account Management

A contract/lot is awarded: No

V.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected


Award Of Contract (No.6)

Contract No: Not Provided
Lot Number: 6
Title: Quote Management

A contract/lot is awarded: No

V.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected

Section VI: Complementary information

VI.3) Additional information: On 31st August 2018 PfP advertised in the Official Journal of the European Union (reference 2018/S 169-384821) inviting prospective suppliers to submit proposals for the property management solution broken down into a number of lots.
To view this notice, please click here:
https://procurementhub.delta-esourcing.com/delta/viewNotice.html?noticeId=470409322

VI.4) Procedures for review

VI.4.1) Review body
High Court of England and Wales
Royal Courts of Justice, Strand, London, United Kingdom

VI.4.2) Body responsible for mediation procedures
High Court of England and Wales
Royal Courts of Justice, Strand, London, WC2A 2LL, United Kingdom

VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided

VI.4.4) Service from which information about the review procedure may be obtained
Crown Commercial Services
1 Horse Guards Road, London, SW1A 2HQ, United Kingdom

VI.5) Date of dispatch of this notice: 06/05/2020